Oh, and the good news: Outage is over!
Mayboll>
Please give me one moment while I send you the refresh signal.
Peter>
just to be clear - there's no outage in this area, correct?
Mayboll>
I checked the outage when we beginning the chat, however I will recheck it, please give me one moment.
Mayboll>
Thank you for waiting Mr. Kafka. I already recheck it and my system shows that We are currently experiencing an outage in your area. Our technicians are working to resolve the issue as soon as possible. At this time, there is no known estimated time of repair. I apologize for the inconvenience, and thank you for your patience. We are confident that our engineers will have this issue resolved shortly, but if you are still experiencing this issue in 24 hours, please contact us again. We’ll be happy to provide an update to you at that time.
Peter>
omg
Peter>
ok
Peter>
thx
Mayboll>
You are very welcome.
Mayboll>
I hope your services come back very soon.
Mayboll>
Do you have any other question may I help you with?
Peter>
No, you've done plenty. Thx.
Mayboll>
It is a pleasure to assist you.
Mayboll>
Thank you for chatting with Time Warner Cable. We value you as a customer and are here to assist you 24 hours a day, 7 days a week. If you would like to take a brief survey please click on "End Session" and the survey will load. Have a great day!
1 comment:
It's not boring at all. Thanks for this
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